Agbogu Onyinyechi Favour

Zoology Graduate | Sales Receptionist

Enugu, NG.

About

Highly organized and customer-focused Zoology graduate with foundational experience in sales reception within a veterinary setting. Eager to leverage strong administrative, communication, and client service skills to contribute to an entry-level role in customer support, administration, or animal care, demonstrating a commitment to operational efficiency and positive client interactions.

Work

Zeal Veterinary Services

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Sales Receptionist

Enugu, Enugu State, Nigeria

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Summary

Managed client interactions and supported sales operations, ensuring efficient clinic flow and positive customer experiences at a veterinary service.

Highlights

Assisted clients with appointment scheduling and managed diverse inquiries, optimizing clinic efficiency and client satisfaction.

Processed sales transactions for veterinary products and services, accurately handling payments and contributing to daily revenue.

Maintained organized client records and managed inventory, enhancing data accuracy and operational accessibility for staff.

Provided empathetic and professional customer service to pet owners, fostering a welcoming and supportive environment.

Education

Nnamdi Azikiwe University

Awka, Anambra State, Nigeria
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Bachelor of Science Zoology

Languages

English

Skills

Customer Service

Client Communication, Inquiry Handling, Client Satisfaction, Problem Resolution.

Administrative Support

Appointment Scheduling, Record Keeping, Data Entry, Office Organization.

Sales Support

Transaction Processing, Product Knowledge, Inventory Management.

Zoology

Animal Science, Biological Research, Ecology, Veterinary Support.

Organizational Skills

Time Management, Prioritization, Workflow Optimization.